Are you getting interrupted by QuickBooks error 1402 while installing or updating QB? If Yes, follow this guide to know about this error and fix it successfully.
Error code 1402 appears when the installing and updating of QB gets interrupted. This error mainly appears due to the damaged or corrupted Windows registry with an error message on your screen that reads, ‘Error 1402: Could not open key.’ Apart from that, there can be other reasons as well that prevent you from installing QB. Read this guide thoroughly to know more about the possible causes and fix the ongoing error.
This blog will help you fix the ongoing installation error 1402. If you find it difficult to follow this guide, dial TFN +1(855)-955-1942 and talk to our technical customer support team
Possible Reasons that Provoke QuickBooks Installation Error 1402
The pointers listed below are the reasons why you’re unable to install and update the QB Desktop:
- Windows registry is either corrupted or damaged, which prevents you from installing and updating QB.
- You’re using the outdated version of Windows.
- Some internal connectivity issues in QuickBooks trigger error 1402 in QB.
Troubleshooting Solutions to Eliminate QB Error Code 1402
The below-mentioned solutions will help you fix the ongoing error 1402 and install the QB successfully:
Solution 1: Fix the Windows Registry
- Open the Windows home screen.
- Hit ‘Enter’ after typing ‘Run‘ into the search field.
- In the open field of the run window, type ‘Regedit’ and hit Enter.
- Select ‘Yes’ when asked ‘Do you want to allow this app to make changes to your device?‘
- In the folder Browse HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer.
- Now Installer will be highlighted and with an entry on the right side, Disable MSI. If its value differs from 0, right-click on it and edit it as 0, and it will be set as Not Configured.
Read Also- Methods to Solve QuickBooks Error 6210

Solution 2: Get the Updated Version of Windows
- To access the Start menu, click the Windows key.
- In the search box, enter ‘Settings’ and press ‘Enter.’
- Select the ‘Windows Update‘ settings.
- Now hit ‘Check for Updates.’
- If updates are available, select the option to download the update. When done, install by following the displayed instructions and agreeing with the Terms and Conditions.
Solution 3: Utlize the QB Install Diagnostic Tool
Step 1: Get the Newest Version of QB Tool Hub
- Go to the official website of Intuit and select the option to get the newest version of Tool Hub.
- Save the downloaded file from where you can easily access it.
- Click on the downloaded file to open.
- Install the tool hub by agreeing with the terms and conditions and following the displayed instructions.
- When the installation completes, double-tap the tool hub icon and open it.
Step 2: Utilize the Install Diagnostic Tool
- Select the Installation Issues menu in the tool hub.
- In the dropdown menu, choose QuickBooks Install Diagnostic Tool.
- The tool will take some time to find and fix the installation error, so let it run till the end.
- When done, try again to update or install the QB Desktop.
Follow the solutions we listed above to fix QuickBooks error 1402. However, you can get in touch with us if you need any additional assistance, dial TFN +1(855)-955-1942, and talk to our teams of QB experts.
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